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A front desk for your website that never closes.

Front Desk replaces your contact form with an AI assistant. It learns from your documents and website, answers like a person, and gets each enquiry to the right department.

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Hollis & Reid Solicitors You’re chatting with Hollis & Reid’s AI assistant.

Saturday, 11.42 pm

Hi, I was in a car crash last week and my neck’s still sore. Can you help?

I’m sorry to hear that. Our personal injury team can help with this. I can’t give legal advice, but I can pass your details to them. When did it happen?

Last Tuesday on the Lisburn Road. A van went into the back of me.

Thank you. What’s the best number or email for the team to reach you on?

See it in under a minute

The ideaWhat happens when someone needs you at 11.42 on a Saturday night.
The product tourThe real product, from a visitor’s question to your inbox.

Always on

Evenings, weekends and bank holidays. Visitors get an answer when they ask, not when the office opens, and every enquiry is ready when your team gets in.

Monday morning 3 new enquiries

  • Aoife BrennanPersonal injury
  • Declan MurrayConveyancing
  • Ruth KeenanWills and probate

It already knows your business

Upload your price lists, FAQs and policies, and import the pages of your website. Front Desk reads them all, then answers from your material and nothing else.

PDF, Word, Excel and images all work. When something changes, update the document and the answers change with it.

Your material All ready

  • PDFFee guide 2026.pdf
  • WordServices and FAQs.docx
  • ExcelConveyancing price list.xlsx
  • WebPersonal injury page
  • WebMeet the team page

Answers like a person

No menus and no fixed script. Visitors ask in their own words and get a clear answer straight away.

If the answer isn’t there, it says so and offers to pass the question on. It never guesses.

do you do wills? and roughly how much

Yes, our wills and probate team can help. A single will is £180 and a mirror will for a couple is £280.

Do you handle immigration cases?

I can’t find that in our information, so I won’t guess. Shall I pass your question to the team?

The right department, first time

It works out what each enquiry is about and emails the right team, with the details already written up.

Nobody sorts a shared inbox, and nobody has to log in to act on it.

  • Personal injury
  • Conveyancing
  • Family law
  • Wills and probate

What else you get

  • Asks what you need

    You choose the details for each kind of enquiry. It asks for those and nothing else.

  • Looks like your website

    Your logo and your colours, as a chat button, in the page or at its own link.

  • Tested before it goes live

    Chat with it yourself first. Test emails show on screen and nothing is sent.

  • Every conversation on record

    See who got in touch, what they asked and how it ended, all in your dashboard.

  • Shows you what it couldn’t answer

    Unanswered questions are grouped by topic, with a suggestion of what to add.

  • Your data stays close

    All data is stored and all AI work is done in the UK or EU, under UK GDPR.

Up and running without the technical work

  1. Tell us about your business

    It takes a minute. We’ll get in touch as soon as we can.

  2. We set it up with you

    We add your documents, your website pages and your departments.

  3. Add it to your website

    One short snippet, or we can do that for you too.

Retire your contact form.

We’re starting with solicitors and accountants in Northern Ireland. Tell us about your business and we’ll get you set up.

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